Does really locks your data?

I love Zoho and what they have delivered as a product suite. and Zoho have a bitter relationship after their failed talks of merging (Benioff made the offer which Zoho rejected)However, I disagree with Sridhar on one count in his latest post:

Since then, Salesforce has repeatedly tried to block customers from migrating to Zoho CRM, by telling them (falsely) that they cannot take their data out of Salesforce until their contract duration is over. We have emails from customers recounting this.

Isn’t that the natural tactic any sales guy plays to prevent customer migration? Migrating data out of is one email away. Even if you are during trial period, they give you the complete dump of all the object as excel spreadsheet without a word.

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