Flipkart & Infibeam make the same data entry error!

Recently, I was price-shopping to refill my cache of Tintin comics on two of my favorite online book shopping destinations in India, Infibeam & Flipkart.

To my chagrin I found that both the online retailers made the same mistake in the data entry of the title (or was it something else!) The first screen grab is from Flipkart.com the second one is from Infibeam.com

Flipkart.com: Tintin Explores on the Moon

Infibeam.com: Tintin Explores on the Moon

Tags: bangalore, Flipkart, India, infibeam, tintin

This entry was posted on Sunday, December 20th, 2009 at 7:15 am and is filed under e-commerce. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.

Infibeam CS Team

@Srinivas

Thanks again! We have made the changes in the product listing page as well.

Srinivas

I see that you have corrected this in the product specification page, please correct it in the product listing page as well.
http://www.infibeam.com/Books/search?q=tintin&page=5

chaman

@infibeam

wow, thats really fast...i like the importance given to these media channels...this is the CS that will make or break the companies in ecommerce arena.

Infibeam CS Team

Hey, Thanks for pointing us the title error. The book data including title often comes from publishers which might be the common source of error. We'll get it fixed right away.

indus

Sweet. That's near real-time customer service using social media!